Accessible parking can be found on the lower level of the Queensland Museum car park. Lifts from the car park to the Level 2 main entrance will connect you with lifts to other levels of the building.
All entrances and areas in the museum are wheelchair accessible.
There are lifts to take you to the entry of Disney: The Magic of Animation.
You can borrow a wheelchair for use within the museum from the Cloakroom in the foyer on Level 2. They are free of charge and subject to availability. Motorised wheelchairs are permitted in the exhibition.
Restrooms - Level 0 restrooms are currently closed
While there are no toilets inside the exhibition, there are single user/accessible toilets on Level 0 and Level 2 in the museum, as well as in Café Muse and SparkLab. There is a Family Room on Level 0 and Level 2 with fold down change table also available in the toilets on Level 1 and in SparkLab.
We offer a free WiFi service for public use. This free WiFi service is available 7 days a week, to all visitors who have a WiFi enabled device, such as laptops, smartphones and tablets.
To connect to the service search your WiFi networks then select 'Museum Free WiFi' and read and accept the Terms & Conditions. No login is required.
Museum Free WiFi coverage is available throughout the Queensland Museum building, including Café Muse and the Whale Mall.
We welcome service dogs, however in the interest of a safe and healthy visit for all guests and the protection of our state’s historical collection we ask you leave all other animals at home.
Sound Enhancement and Large Print Guides
All videos within Disney: The Magic of Animation are subtitled.
The museum offers an iPad with all released exhibition text that can be used to display preferred text size or enable the text to talk function. These resources are available from the Cloak Room on Level 2 or Exhibition Entry.
Visitors can also download the exhibition text here for use on their own device in the exhibition.
Quieter times and sensory resources
Queensland Museum and Disney: The Magic of Animation usually has fewer visitors between 2pm and 5pm on school days.
Noise cancelling headphones and Sensory Kits are available at the Cloak Room on Level 2.
A sensory-friendly map is available for download here.
The museum provides Sensory Friendly sessions throughout the year.
For more information about visiting the rest of Queensland Museum.
If you have further questions about accessibility, please ask any of our staff members or via:
Sign up to receive information about Sensory Friendly events
If you would like to receive information about future sensory friendly sessions please provide your contact details below.